Create a Virtual Assistant that is a Failure

Daniel Toczala
4 min readSep 11, 2020

Some of my favorite articles to read are the ones that are ridiculous on purpose. They highlight all of the WRONG things to do, in a humorous way, and they seem to stick with you long after you have read them. Here is my pitiful attempt to write something loaded with irony. Here’s how you can create a virtual assistant that is a complete and utter failure.

Step 1 — Solve a Non-Problem

Creating chatbots is fun. You get to spend time doing things not a lot of people understand, and then you can put it on your…

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Daniel Toczala

I am a Principal Customer Success Manager at IBM. The postings on this site are my own and don’t necessarily represent IBM’s position, strategies or opinions.