Extending Your Watson Chatbot
How to extend the reach of your Watson based chatbot
Published in
8 min readMar 4, 2020
It seems like everyone is building chatbots today. The idea of an intelligent assistant that can answer customer questions, for a fraction of the cost of a populated help desk or support team, resonates in many different industries. A recent study by Forrester Consulting indicated that companies saw a benefit of over $5 per…